Protecting your privacy is as important to us as it is to you. We assure you that your personal information is private and secure at all times. As financial services professionals entrusted with sensitive financial information, we are committed to protecting your privacy and treating your information responsibly. We collect and retain information about our customers only for specific business purposes. Information about your accounts, transactions and funds is considered private and privileged and is used solely for the purpose of providing you with the finest products and services available.

Privacy Statement and Disclosures

TopLine Federal Credit Union is committed to providing our members with competitive products and services to meet their financial needs. This necessitates that we share information to complete transactions and to provide members with certain financial opportunities. In order to do so, we have entered into agreements with other companies that provide services to us or provide additional financial products for members to consider. To protect our customers’ privacy, we only work with companies that agree to maintain strong confidentiality protections and strictly limit the use of information we provide. We do not permit these companies to rent, sell, or in any way provide to other third parties the information we provide to them.

We restrict access to nonpublic personal information about members to those employees who have a specific business purpose in utilizing the data. Our employees are trained in the importance of maintaining confidentiality and member privacy. We maintain physical, electronic, and procedural safeguards that comply with federal regulations and leading industry practices to safeguard members’ nonpublic personal information.

TopLine Federal Credit Union collects nonpublic information about members from the following sources:

• Information we receive on forms such as membership and loan applications;
  
• Information about member transactions with us or others, such as credit card providers;
  
• Information we receive from a consumer reporting agency, such as credit accounts with other financial institutions;
  
• Information obtained when verifying the information provided on an application or other forms, such as from current or past employers or from other institutions where members conduct financial transactions.

TopLine Federal Credit Union may disclose to service providers the following kinds of nonpublic information about members to complete financial transactions or requests, and to provide a full range of financial services to members:

• Information we receive on membership and loan applications and other forms, such as name, address, social security number;
  
• Information about transactions with us or others, such as account balance, payment history, parties to transactions, and credit card usage;
  
• Information we receive from a consumer reporting agency, such as credit history; and
  
• Information obtained when verifying the data provided on an application or other forms, such as from current or past employers or from other institutions where customers conduct financial transactions.

TopLine Federal Credit Union does not disclose any nonpublic personal information about our members or former members to anyone, except as described in the previous paragraph or as required by law.

Ways to Limit Direct Marketing

TopLine will honor our commitment to protecting your privacy. There are, however, outside agencies which are in the business of compiling mailing lists for purchase by marketers. To reduce the advertising you receive from these companies, write to:

Mail Preference Service (mail solicitations)
Attn: Dept. 13743497
Direct Marketing Association
P.O. Box 643, Carmel, NY 10512

Telephone Preference Service (phone solicitations)
Attn: Dept. 11813482
Direct Marketing Association
P.O. Box 1559, Carmel, NY 10512

Minnesota residents may reduce telephone solicitations by registering their phone number on the statewide Do Not Call List. Call 800-921-4110 or submit your number online at www.commerce.state.mn.us.

To register your number with the National Do Not Call Registry call 888-382-1222 or submit your number online at www.donotcall.gov.

Be sure to include your complete name and address. You will remain in the consumer exclusion files for five years.

To have your name removed from pre-approved credit solicitations, call or write:

Equifax, Inc. Options
P.O. Box 740123
Atlanta, GA 30374-0123
1-888-5OPT OUT (888-567-8688)

Experian Consumer Opt-Out
901 West Bond
Lincoln, NE 68521
1-888-5OPT OUT (888-567-8688

Trans Union LLC Name Removal Option
P.O. Box 505
Woodlyn, PA 19094
1-888-5OPT OUT (888-567-8688

If you have any questions about your credit union's Privacy Statement and Disclosure or the handling of your personal information, send an email to Member Services

Please do not send personal or specific account information in your message as the e-mail is not secured.

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